OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 87 comments received in the last 90 days.
11 August 2024
The process from ordering to collecting our MINI was faultless. We would recommend Barratts of Canterbury.
02 August 2024
It's was a relaxing and pleasurable experience buying my Mini from Barrett's Canterbury. Emily was great.
01 August 2024
A great sales team. Very helpful but not too pushy.
01 August 2024
Kieron and Alistair are exceptional and a credit to your Team and Brand.
24 July 2024
Very professional
24 July 2024
Had the car I wanted in stock , although 300 miles away the purchase was easy, well looked after by Barretts , video of car etc
14 July 2024
I was very satisfied with my experience. The salesman was very knowledgeable and made everything so uncomplicated and easy. He was very kind and caring and nothing was too much trouble.
08 July 2024
The store staff were friendly, phones answered on time and the store itself was spotless. We were made to feel welcome but not pressured.
07 July 2024
Faultless - everything went according to plan and I was kept informed throughout the process. Particular attention was also given to my personal circumstances.
12 September 2024
Friendly professional knowledgeable people giving expert advice and support
11 September 2024
I was constantly kept updated with progress and costs. They extended my courtesy car hire with out question, and brought my MOT forward to save having to go back a week later.
10 September 2024
I even get sent a video of the work being carried out on my mini.
10 September 2024
All good, we didn't get the video for some reason at the start but other than that no issues
09 September 2024
Nice & helpful staff, no hard up selling, car cleaned well with no scratches. MOT video helpful. Really good friendly service. Thanks.
08 September 2024
I was given every assistance
07 September 2024
Top service with a smile.
06 September 2024
Professional and efficient. Verbal report, at times, difficult to understand.
03 September 2024
Completely satisfied
02 September 2024
Excellent and so convenient
14 August 2024
Buying a new car should be a pleasant experience and it was.