OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
134 ratings and 98 comments received in the last 90 days.
19 June 2025
Everyone was extremely pleasant and helpful
05 June 2025
This is the 6th car we have bought from mini. Kieron Farmer is an excellent salesman. Thank you Kieron.
03 June 2025
Keiron was professional and showed us lots of patience and took his time to explain everything to us.
03 June 2025
Alastair and Emma were involved with the purchase with efficiency and were lovely to deal with.
02 June 2025
Mr Dawkins kept us fully informed throughout the whole process regarding timings and any possible holdups.
31 May 2025
James was exceptional - a great communicator and very friendly throughout the process.
21 May 2025
Always had a great experience, always felt listened to and always felt that my business was important to Mini
20 May 2025
Always in-the-know
14 May 2025
Emma Little's service was fantastic.
09 July 2025
The customer service was excellent
08 July 2025
They are very nice and welcoming, not too pushy in terms of optional works to be carried out
08 July 2025
Sit back & drink coffee while the mechanics do their stuff
08 July 2025
Found problem fixed and returned cleaned, all on warranty
08 July 2025
High level of customer care and attention.
07 July 2025
Service staff at Barrett's were extremely friendly and helpful. This has been our experience over the years and is an important factor in our decision to purchase multiple cars.
06 July 2025
Staff and very good and helpful
05 July 2025
Efficient customer service. Pleasant to deal with.
02 July 2025
An early morning MoT was completed before 10am, as promised, and staff, Lauren and Sophie, were welcoming and most helpful.
02 July 2025
The service was so bad, the advice was poor and the repairs a waste of money
02 July 2025
Polite, efficient and professional service.